Privacy Policy

Privacy Policy

  1. Introduction

"Xclusive Diamonds" is trading name of Dizzi Diamonds Ltd., a registered company with the company number 13621396, located at Manchester Business Park, Aviator Way, Manchester, M22 5TG, is committed to protecting the privacy of our customers. This privacy policy explains how we collect, use, and protect your personal information.

  1. What Personal Information We Collect

We collect the following personal information when you place an order on our website:

  • Your name
  • Your billing and shipping address
  • Your email address
  • Your phone number
  • Your payment information

We may also collect the following information when you use our website:

  • Your IP address
  • Your browser type and version
  • Your operating system
  • Your visit date and time
  • The pages you view on our website
  1. How We Use Your Personal Information

We use your personal information for the following purposes:

  • To process and fulfill your order
  • To contact you regarding your order
  • To improve our website and services
  • To send you promotional offers and updates
  • To prevent fraud and other illegal activities

We will not use your personal information for any other purpose unless we have your consent or are required by law to do so.

  1. How We Protect Your Personal Information

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to prevent unauthorized access, use, disclosure, or modification. We also require our third-party service providers to implement similar security measures.

  1. How We Share Your Personal Information

We do not sell, rent, or share your personal information with any third party except as follows:

  • We may share your personal information with our third-party service providers to process your order, deliver your products, and provide other services to us.
  • We may share your personal information with law enforcement authorities or other government officials to comply with a lawful request or to prevent illegal activities.
  1. Your Rights

You have the following rights regarding your personal information:

  • To access and obtain a copy of your personal information
  • To request that we correct or update your personal information
  • To request that we delete your personal information
  • To object to the processing of your personal information
  • To request that we restrict the processing of your personal information
  • To request that we transfer your personal information to another controller

Please contact our customer service team if you wish to exercise any of these rights.

  1. Cookies and Other Technologies

We use cookies and other technologies to improve your experience on our website, personalize your content, and analyze your usage. You can disable cookies in your browser settings, but this may affect your ability to use our website.

  1. Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will post the updated privacy policy on our website, and the changes will be effective as of the date of posting.

  1. Contact Us

If you have any questions or concerns about our privacy policy, please contact our customer service team via email at info@xclusivediamonds.com or call us at 0779 321 9535.